Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@mochibees-wylie.com Please note that returns will need to be sent to the following address: 456 Country Club Rd, Wylie, Texas, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@mochibees-wylie.com


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mochibees-wylie.com

the Sweet Revolution of

MOCHI DONUTS

Our journey begins with Mochidonut, a revolutionary twist on the classic donut. Conceived from a passion for exceptional flavors, Mochidonut is the product of meticulous craftsmanship and a commitment to redefining dessert experiences. Created with the finest ingredients and an innovative spirit, each Mochidonut is a celebration of sweet indulgence. Join us as we embark on a journey where traditional donuts meet the chewy allure of mochi, forming a delectable union of textures and tastes.

THE DELIGHTFUL SURPRISE OF

KOREAN HOTDOG

Enter the vibrant streets of South Korea, the birthplace of the Korean Hotdog, a culinary delight that marries tradition with innovation. Our hotdogs boast a crispy exterior achieved through a unique batter, setting them apart from the ordinary. Toppings range from sweet and spicy sauces to unexpected fillings like mozzarella cheese or rice cakes, creating a delightful fusion of textures and flavors. Join us on a culinary adventure where tradition meets innovation, and the Korean Hotdog becomes a symbol of culinary ingenuity.

Unveiling the Chapters of Our

COFFEE & TEA

Every cup tells a story, and every sip is a journey through the inviting realms of tradition and innovation. Our passion for the perfect brew is woven into the very fabric of our existence, and our story unfolds in the rich, nuanced flavors of our meticulously curated coffee and tea collection. From the bold depths of Malaysian coffee to the welcoming charm of Singaporean tea, each cup is a chapter in our commitment to creating an immersive experience for our patrons.

Our commitment to quality products from Asia is more than a business philosophy; it's a dedication to providing you with an extraordinary experience. Every product we offer is a testament to the rich heritage and craftsmanship found in the diverse corners of Asia

Join us in savoring life's sweetest moments, where passion meets perfection.

This is Our story – a tale of love, creativity, and the bliss of sharing.

WHEN YOU JOIN OUR TEAM,

you become a vital part of a culture that values diversity, creativity, and collaboration. We foster an environment where every voice is heard, ideas are nurtured, and individuality is celebrated. Our culture is built on respect, integrity, and a shared commitment to making a positive impact on the world. Join us in savoring life's sweetest moments, where passion meets perfection.

APPLY NOW